FAQ
Straight answers before you get started.
Pricing, inclusions, hosting and the practical details of working with Better Site.
Start with a free mockupIs the homepage mockup really free?
Yes. If I accept your request, I’ll make a temporary homepage preview for free. There’s no obligation to buy a website. If you decide not to continue, I take the preview down.
Is it a complete free website?
No. The free mockup is a preview only. Complete one-page and multi-page websites are paid services.
What do the website packages cost?
The One Page Website is $199 NZD. The multi-page Business Website is $499 NZD. Full details are on the Services page.
What is included in the $199 website?
It includes one responsive scrolling page, content writing, services and offer sections, a contact form and enquiry CTA, basic SEO and metadata setup, 1 revision round, 1 month of Priority hosting and maintenance, 1 year of a .co.nz domain (renew for $10/year), and the full website files after payment.
What is included in the $499 website?
It includes a complete mobile-first website, a current-site review where relevant, content writing, services and offer sections, a contact form and enquiry CTA, SEO and metadata setup, up to 3 revision rounds, 1 month of Priority hosting and maintenance, 1 year of a .co.nz domain (renew for $10/year), and the full website files after payment.
When do I pay?
Payment is due within 3 days of launch. If paying the full amount at once is difficult, a no-interest plan split into four even payments over one month can be agreed in writing. A site can be taken offline after reasonable notice if an agreed payment is overdue and there is no response.
Do I receive the website files?
Yes. Once the website is paid in full, you own the completed site. Full files are available on request, whether you host with Better Site or elsewhere.
Are hosting and a domain included?
Sites include 1 month of Priority hosting and maintenance. Ongoing hosting starts at $5/month. A .co.nz domain obtained through Better Site is included for its first year and renews for $10 per year.
What does the $5 hosting plan include?
It includes website hosting, SSL and scheduled backups. Individual edits are available for $10 each. A $10 edit means a straightforward text, image or content change; redesigns, features and larger structural work are quoted separately.
What happens if I stop a hosting or care plan?
No notice is required. Hosting ends when the paid monthly period ends. If you do not already have the files, they can be provided before the hosted site is deleted.
Can I request individual edits or add pages?
Straightforward text, image or content changes are $10 each on the Hosting plan. Additional standard content pages are $15 each. Larger changes are quoted separately. Ordering tools and custom features are scoped and quoted separately.
What are the three design directions?
For an additional $99, I create three homepage concepts before development. You choose your preferred direction, and I build your website from it. The add-on covers the concepts for one website.
Who is the $99 website refresh for?
It is for existing Better Site customers who want a visual, layout or conversion refresh using their current website structure and content as the foundation. Major rebuilding and new functionality are quoted separately.
Does Better Site build web apps?
Yes. I build tools your customers or staff can use in a browser, from quote request forms to booking flows and job tracking. Simple web apps start from $199. More involved apps, including portals, ordering systems and integrations, are quoted for the project.
Is SEO included?
SEO setup such as titles, descriptions, headings and logical page structure is included. Rankings, traffic and enquiries cannot be guaranteed.
How long does it take?
If I accept your mockup request, I aim to prepare the preview within 3 business days after receiving the details I need. I’ll confirm timing with you. The full build depends on the agreed scope, content and feedback.
Still deciding?
See the first page before committing.
Request a free homepage preview, or send me a question.
